Documents Required for Paradise8 Verification

Which documents does Paradise8 actually accept?

The list is short on purpose. Paradise8 groups your KYC pack into three buckets: identity, address, and payment. You do not send everything you own. You send one clear file per bucket.

Here is what qualifies:

• Identity — a valid passport or a driving licence. Both sides where the document has two.
• Proof of address — a recent utility bill (electricity, water, gas) or a bank statement showing your name and home address.
• Proof of payment — evidence that the deposit method belongs to you: the front of your card with the middle digits hidden, or a screenshot of the e-wallet or crypto transaction.

Upload each as a colour scan or a phone photo. JPG, PNG and PDF all work. Keep every corner of the document inside the frame, because a cropped edge is the single most common reason a file gets rejected. If you deposited with more than one card, expect to verify each of them.

One question comes up a lot: do you have to hand all this over before you can play? You do not. Registration takes a couple of minutes, deposits start at £10, and you can spin straight away. KYC only becomes mandatory when you request your first withdrawal. That said, uploading early is smart. Verify while you are still building a balance and your cash-out later clears without a hold. The full pack lives in your account dashboard under the verification tab.

What must your ID document show?

Your identity file does the heavy lifting, so this is where the checks are strictest. A passport or driving licence has to be current, not expired, and fully legible.

The reviewer is matching four things against your account: your full name, your date of birth, the document number, and the expiry date. All four have to be readable in one shot. A glare across the photo page or a thumb over the corner forces a resubmission and adds hours to your wait.

Quick pointers that keep an ID moving through review:

• Shoot in daylight or under an even lamp. Flash bounces off laminate and washes out the text.
• Lay the document flat. A curled passport page throws the machine-readable strip out of focus.
• Send both sides of a driving licence. The back carries data the front does not.
• Do not crop, rotate or edit the image. Any tampering, even innocent, flags the file.

The name on your Paradise8 profile must match the name on the ID character for character. Registered as "Mike" but your passport says "Michael"? Update the account first, then upload.

When will the casino ask for source of funds?

Most players never see this request. Source-of-funds (SOF) checks are the exception, not the rule, and they kick in under specific conditions rather than on every account.

Paradise8 may ask for SOF paperwork when your deposits climb past the volume expected for a casual player, when you approach the £30,000 monthly withdrawal ceiling, or when an automated risk rule flags an account for a closer look. This is standard anti-money-laundering practice under the Curaçao licence, not a sign anything is wrong with your play.

If the request lands, you will typically be asked for one or more of these:

• A recent payslip or an employer letter stating your income.
• A bank statement covering the last few months.
• Proof of a one-off windfall, such as a property sale, inheritance or investment payout.

Send the document that best explains where the money you are playing with came from. Support handles these files privately, and once SOF clears it rarely comes up again for the same account. Keep a recent statement saved so you are not scrambling if the message arrives mid-withdrawal.

What counts as valid proof of address?

Proof of address ties your identity to a real home. The rule that trips people up is the date: the document has to be recent, generally issued within the last three months.

A utility bill is the cleanest option. Electricity, gas and water bills all work, and each shows the two things the reviewer needs together on one page: your full name and your residential address. A bank or credit-card statement does the same job if a utility bill is hard to reach.

What does not pass:

• Anything older than three months, however tidy it looks.
• Mobile phone bills, which many operators exclude as address proof.
• A bill in a partner's or landlord's name. It has to carry your name.
• Screenshots of an online account summary with no issue date shown.

Upload the whole page, not a cropped strip. The reviewer wants to see the provider's logo, the issue date and your address block in a single image. One clear photo of the full document beats four tight close-ups every time.

If you have recently moved, use the newest bill that carries your current address. An old bill from a previous flat will not match your registered details and comes straight back. Paper bills and downloaded PDF versions both count, as long as the issue date is printed on the page. When a household bill sits in your partner's name, ask your provider for a statement in yours, or fall back on a bank statement instead.

Your verification checklist at a glance

Run down this table before you upload. If every row on your file matches the requirement, the review should clear inside the usual 24-hour window.

Do it once, do it properly, and you clear KYC for good. Verification is a one-time gate, not a check that repeats on every withdrawal. For the timeline behind these steps, see how long verification takes, and for the ID stage specifically, our ID and passport check guide. You can also review every deposit and withdrawal method before you fund the account.

Verification documents: common questions